Managed AV · Rooms monitored like endpoints
The room was perfect the day it was installed. Nobody has touched it since.
Rooms and displays monitored like endpoints, updated on a schedule, and fixed before the meeting.
How we workA monthly loop, not six steps
- 0Onboarding
- 1Monitor
- 2Respond
- 3Maintain
- 4Report
- 5Review
Most integrators install the room and leave. The first anyone hears of a problem is a full boardroom staring at a blank screen. We already run monitoring for hundreds of endpoints; the rooms go on it too.
Monitored like endpoints
Is the display on. Is the codec online. Did the control processor reboot overnight. Is the firmware current. The room reports in the same way a server does, and a failure is a ticket to us before it is a meeting for you.
Why almost nobody offers this
Integrators do not have the monitoring platform; managed service providers do not have the AV. We are one company that has both, and it turns a room from a one-time install into something that is kept working.
What is included
- Room and device monitoring
- Firmware and software kept current
- Proactive fixes before scheduled meetings
- Room checks whenever we are on site
- Every visit and fix in your client portal
- Reports on request
Why clients stay
- 2004
- In business since
- 950+
- People we support
- 60 days
- Money-back guarantee
“After meeting Mariusz and discussing what our needs were with the budget we were looking to work with, a network system was designed and installed. When needed the Interactive AV-IT team has gone above and beyond the call of duty to resolve any issues.”
Ready to talk?
Book a fifteen-minute call, or tell us what you are dealing with and we will tell you what we would check first. No obligation.
Why businesses choose us
- One team for IT and AV – the network, the security, the phones and the boardroom.
- 24/7/365 monitoring, with a helpdesk that knows your office.
- A 60-day money-back guarantee for new managed clients.
- Based in Hauppauge, on site across Long Island and New York City since 2004 – and now in Boca Raton, FL.