Technology that works, people who answer, and a plan you can budget for.

How we work

Six steps from the issue to a happy client.

Anything with a start and a finish – a conference room, a migration, a new office – runs the same six steps. A managed service runs as a loop instead. Either way you always know where you are, what it costs and what comes next.

1. 01Issue

   Something is not working.

   Or something new is coming: an office move, a new boardroom, an audit, a provider who stopped answering. You call, email or book a 15-minute call.

   You getA person on the phone, not a queue.

2. 02Input

   We listen, then we look.

   What is happening and what you need, then a walkthrough of your environment: network, devices, licenses, rooms and what you pay today.

   You getA written picture of what you have and what is at risk.

3. 03Plan

   A plan with a price on it.

   What we would change, in what order, and what it costs monthly and once. Options where there are real options, and one recommendation.

   You getA fixed-price proposal. No pitch deck.

4. 04Solution

   Agreed on paper first.

   The design: what is replaced, what stays, what moves to the cloud, how the rooms are laid out, and what day one looks like for your staff.

   You getA signed scope and a schedule.

5. 05Execution

   We do the work around your calendar.

   Cut-overs after hours, rooms installed between meetings, staff shown the new setup before it goes live. One project lead from start to finish.

   You getEverything documented and handed over.

6. 06Happy client

   Then we keep it that way.

   24/7 monitoring, the helpdesk, patching, backup checks and a quarterly review with your vCIO. Backed by the 60-day money-back guarantee.

   You getA calm environment, and a number to call when it is not.