VoIP Phone Systems · Long Island, New York City and Boca Raton, FL
The phone system was installed before half your staff were hired.
Phones on desks, laptops and mobiles, on a network we manage, with a bill smaller than the old one.
How we workSame six steps, every project
- 1Issue
- 2Input
- 3Plan
- 4Solution
- 5Execution
- 6Happy client
Step 4 of 6: Solution
See the six steps for thisVoice over IP is simply how business phones work now. What makes ours different is not the phones; it is that the network they run on is one we already manage – so when call quality drops, nobody has to work out whose problem it is.
The system
Handsets on desks, softphones on laptops and mobiles, call flows, queues, auto-attendant, voicemail to email. Numbers ported without an outage. Teams Phone where the business already lives in Teams.
On a network that is managed
Voice quality is a network question – prioritization, bandwidth, the switch the phone plugs into. Because we manage the network too, a call-quality complaint is one ticket to one team, not a phone vendor and a network vendor each pointing at the other.
What is included
- System design and number porting
- Handsets, softphones and mobile
- Call flows, queues and auto-attendant
- Network prioritization for voice
- Old system switched off cleanly
- Ongoing support
How we work
The six steps, for this job
Step 1: Issue
Phones that drop calls, a bill nobody understands, staff giving out their mobile numbers.
Step 2: Input
Call flows, who needs a desk phone, who needs an app, and the network the phones will sit on.
Step 3: Plan
A phone plan priced per user, with the network fixes it needs listed alongside.
Step 4: Solution
Auto-attendant, queues, voicemail and the porting date agreed before anything is ordered.
Step 5: Execution
Numbers ported, phones on desks and laptops, the old system switched off cleanly.
Step 6: Happy client
Phones that work from anywhere, on a network we manage, with a smaller bill than before.
Why clients stay
- 2004
- In business since
- 950+
- People we support
- 60 days
- Money-back guarantee
“Most recently they deployed a VoIP phone system for us that has allowed my team to seamlessly transition to remote work and saved us a significant amount on our monthly phone bill. Over the past 10 years Interactive AV-IT has continued to earn our trust and our business.”
Ready to talk?
Book a fifteen-minute call, or tell us what you are dealing with and we will tell you what we would check first. No obligation.
Why businesses choose us
- One team for IT and AV – the network, the security, the phones and the boardroom.
- 24/7/365 monitoring, with a helpdesk that knows your office.
- A 60-day money-back guarantee for new managed clients.
- Based in Hauppauge, on site across Long Island and New York City since 2004 – and now in Boca Raton, FL.