Procurement & Lifecycle · Long Island, New York City and Boca Raton, FL
Every computer is bought in a panic, one at a time, at retail.
Hardware bought on a plan, at the right price, configured before it arrives, and retired before it fails.
How we workA monthly loop, not six steps
- 0Onboarding
- 1Monitor
- 2Respond
- 3Maintain
- 4Report
- 5Review
Almost nobody does. Machines get bought one at a time, in a hurry, when the old one dies – so the fleet becomes a collection of eight different models bought over nine years, each with its own quirks, none of them budgeted for.
Then four of them fail in the same quarter, and it is an emergency rather than a line item.
We are not trying to sell you hardware
You can buy a laptop anywhere and we are not going to win on price against the internet. What we sell is the standard: one specification per role, published on our recommended technology platform, known to work with everything else you run, and supportable because we have seen it a hundred times.
The disposal part matters more than it sounds
An old machine leaving the building still holds everything that was ever on it. “We gave them to a recycler” is not an answer an auditor accepts, and it is not one you want to give a client whose data was on it. You get a certificate, per device.
What that gives you
- A standard build per role, decided once
- Quoting, ordering and warranty tracking
- Warranty repairs handled with the vendor
- An asset register: what you own and its age
- Refresh forecast in the budget a year ahead
- Secure disposal, with a certificate
Why clients stay
- 2004
- In business since
- 950+
- People we support
- 60 days
- Money-back guarantee
“They are very responsive, quick to diagnose the issue and get me back on line. It’s very rare that I would recommend a company, but I would not hesitate at all to recommend Interactive.”
Ready to talk?
Book a fifteen-minute call, or tell us what you are dealing with and we will tell you what we would check first. No obligation.
Why businesses choose us
- One team for IT and AV – the network, the security, the phones and the boardroom.
- 24/7/365 monitoring, with a helpdesk that knows your office.
- A 60-day money-back guarantee for new managed clients.
- Based in Hauppauge, on site across Long Island and New York City since 2004 – and now in Boca Raton, FL.